Privacy Policy

Psychic of Bel Air is a small business run by the business owner, Mary Jordan, known as Ms. Jordan or Psychic Jordan.

Data Sharing: I do not sell or share your personal contact information including name, phone number(s), or email address(es) with any third parties.

Data Use: I only use your contact information including name, phone number(s), or email address(es) to contact you to provide the services for which you pay or to follow-up to see if you would like to do any additional readings or services with me on a personal client-by-client basis.  I do not maintain a mailing list.  You will not receive any mass emails/spam from me or my company at this time.  If I decide in the future to start a mailing list to send out promotional emails to my clients, I reserve the right to use any clients' email addresses no more than 3 times to contact the client to see if they would like to opt-in to my new mailing list.  Again, I do not currently have any plans to start or maintain a mailing list as of November 2024.

Data Collection: When a new client contacts me, I will store the client's name, phone number, birthday (if provided), and email (if provided) in my business phone which is locked with my finger print. I do not share my business phone with anyone else. This information is solely for my use to contact the client and maintain contact with the client as requested by the client based on the service or services which the client has purchased or discussed purchasing with me.  I keep all client's personal information that I am told in confidence and will not share it with anyone.  If I need to make notes about a client's situation, loved ones, names, dates, etc., I will keep that all in a handwritten notebook which will be locked in a safe when not in use.

Data Retention: If you would like me to remove your contact information from my phone at any time, send a text to (410) 891-2020 requesting that I remove all of your contact data from my phone.  The only exception to this would be if a client owed a balance for services rendered for which I needed to collect payment.  Once payment is made in full, then I would comply with the request to delete the client's data.  Otherwise, inactive clients' data will be removed from my phone after a maximum of 5 years of inactivity (typically I will remove inactive client's data sooner than 5 years).  A client may also request that if I have any handwritten notes about them, their situation, family members, dates, etc. that I shred all written notes about them.  This can be done at any time except for accounts which have an account balance.  Again, the balance must be paid off before data can be deleted, shredded, or destroyed.

Website Security: My website is hosted by GoDaddy and has an SSL certificate to secure the site.  All payment buttons on the website redirect to the respective payment processing companies (PayPal, Venmo, Cash App), therefore I do not have access to clients' credit or debit card information.  I only see the client's contact information and payment amount which is provided by PayPal, Venmo, or Cash app respectively.  Cookies on my website are maintained through GoDaddy and used only to see general website traffic and geographical details for my website.  A user's browser data and/or IP address are used by a third party, https://www.commoninja.com, to verify if the user has spun the prize wheel which can be found on the homepage of my website.  Currently the prize wheel can only be spun 1 time per user.

My website is updated and maintained by Hounder Bounder Graphics.  Hounder Bounder Graphics has access to my GoDaddy website and corresponding data, Google Analytics data, my pay-per-click Google Ads account, and the Common Ninja spinning wheel widget data.  Hounder Bounder Graphics only uses the IP addresses, browser data, and geographical data which is gathered to communicate with me about my advertising goals and website traffic.  The data gathered is not shared with any other third parties.

Website Testimonials / Reviews: All clients' testimonial videos shown on my website are posted with the client's knowledge and approval.  If at any time, any client who has a video testimonial on my website, would like their video removed from my website, please send a text message to (410) 891-2020.  Include a screen shot of the video testimonial in which you are featured and your written request to have the video removed from my website.  Allow up to 14 days to have the video removed from my website https://psychicofbelair.com/.

The written reviews on my website are pulled directly from my Google Reviews which are featured on my Google business listing.  To remove your Google review from my website, you would need to remove it from my Google listing which can be done by being logged into the Google account from which you posted the review.

Data Breach Notification:  If my business phone or gmail account were to experience a data breach, I would notify clients via available communication channels (text and/or email) of the data breach.